Located in the southern end of the hotel zone in Cancun, Sun Palace is the only property geared to couples in this area featuring 252 guestrooms, all beautifully appointed with a double Jacuzzi, LCD televisions with satellite and unparalleled ocean views. Couples rejoice in the spa and three infinity pools, an indoor pool and a stunning white sand beach offer a refreshing option. Four specialty restaurants satisfy demanding palates with a variety of international cuisines. For active guests there is a fitness center, kayaks and unforgettable off-site excursions to interesting Mayan sites, while daily activities and nightly shows will keep them entertained throughout their stay.
Please note: Couples must be a minimum of 18 years old.
252 Rooms, 3 Bars, 4 Restaurants, Snack Bar, Nightly Entertainment, Gift Shop, Multilingual Staff, Car Rental*, Game Room, Parking, Activities Program, Tennis Court, Indoor/Outdoor Swimming Pool, Massage Treatments*, Beauty Salon*, Dry Cleaning/Laundry Service*, Concierge, Sauna/Steam Bath, Watersports (Nearby)*, Dive Tank for Scuba Lessons, Doctor On-Call*, Wi-Fi Internet Access.
* denotes activities/services available for an additional cost. Amenities and inclusions are subject to change at any time.
Room Categories and Descriptions
Room amenities include air-conditioning, double Jacuzzi, full bathroom, furnished balcony/terrace, liquor dispenser, minibar, in-room wine and fruits, satellite LCD television, purified water, Farouk bath amenities, bathrobes and slippers, digital safe, coffee/tea maker, telephone, alarm clock radio, hairdryer, iron/ironing board, WiFi and turndown service. Requests for a specific bedding arrangement or room location are fulfilled by the hotel based on availability.
Deluxe Resortview - 1 king bed with resort view. Maximum Occupancy: 2 adults.
Superior Deluxe Resortview - 1 king bed with resort view. Maximum Occupancy: 2 adults.
Superior Deluxe Oceanview - 1 king bed with oceanview. Maximum Occupancy: 2 adults.
Junior Suite Oceanview - 1 king bed. Suite features seating area and views of the ocean. Maximum Occupancy: 2 adults.
Grand Level - Enjoy your own Ocean view from your private balcony. The suite offers 1 King bed and a double whirlpool tub. You will find an in-room welcome bottle of wine upon arrival along with a liquor dispenser which features premium brand names. A mini-bar containing sodas, bottled water, juices, domestic & imported beers are also included with your all-inclusive experience. In-room snacks include chips & peanuts. Private bath w/shower features L’OCCITANE bath amenities, bathrobes/slippers. “Special Menu” 24-hour room service with select items from our restaurants.
Concierge Level - 1 king bed and seating area. Features upgraded amenities such as premium liquor dispenser, two 25-minute massages, DVD/CD player, L'Occitane bath amenities, beach bag, private beach lounge area with waiter service, private candelight dinner, aromatherapy menu, espresso maker, alarm clock radio with iPod dock, professional hairdryer, special 24-hour room service menu, nightly petit fours, pillow menu, exclusive concierge phone service and private and early check-in/check-out. Children are not allowed in this room category. Maximum Occupancy: 2 adults.
Restaurants & Bars
El Alamo - Located in the lobby area, El Alamo is a casual restaurant serving an international breakfast and lunch buffet and an a la carte Mexican menu for dinner.
La Tratto - Located adjacent to our lobby bar, La Tratto is a casually elegant choice for dinner from, serving an a la carte Italian menu.
The Steak - The Steak, located near the pool area, is a casual dinner option, serving a buffet of seafood and fine cuts of beef.
Oriental Lounge - Located outdoors on the first level, the Thai Lounge serves cocktails, an a la carte dinner, Asian hors d'oeuvres, and sushi bar.
The Snack - Enjoy light snacks from midday to 5:00 pm.
Pool Snack Bar - Snacks are available poolside from 11:00 am – 5:00 pm.
Pool Bar - Swim up to the pool bar at the main pool from 9:00 am – 5:00 pm.
Lobby Bar - The lobby bar serves a Continental breakfast from 5:00 am – 8:00 am, bar service from 10:00 am – 1:00 am, tea time from 5:00 pm – 7:00 pm, and live music from 10:00 pm – midnight.
Wet Bar - The Wet Bar provides service to lounge chairs from 10:00 am – 7:00 pm.
24-hour room service is available.
|Resort Rating Key|
|Exceptional (Premier property with finest services,
amenities and exquisite surroundings)
|Deluxe (Prime location with outstanding service, elegant accommodations and a wide array of amenities)|
|Good (Tastefully furnished accommodations with
assortment of amenities and services)
|Moderate (Comfortable accommodations with limited
amenities and services)
|Fair (Clean, basic, budget property)|
|Very limited appeal|